FAQs
1. Can you provide references for
your services?
We are glad to provide you references of our customers. Some of them have been with
us since we started the business. You may ask them questions about our condos and our services.
2.
Are these condos part of the Landmark(Patricia Grand) building? Yes. These condos were converted from
the executive ocean front suites in the newer section of the buildings. With only the ownership changes, they share the same
facilities, such as pools, garages, with the rest of the building owned by Landmark Resort.
3. Why is your
rate so low?
While most owners rent their units
thru the on site management company, we choose to rent our condos to responsible family for their vacation use. We save the
management fees and pass the saving to renter, which translate into a deep discount rate.
4. Is there any
daily maid service?
No, there is no daily maid
service during your stay. Exit cleaning by professionals, which includes fresh linens, is provided at no additional charges.
For your convenience, we provide vacuum and other cleaning items.
5. How do I get the key to the condo?
You do not need a key to the unit since each unit has a keyless lock. A pass code
for your rental will be given to you when your payment is received. You do not need to worry about carrying keys to beach
or to pools. Code will be changed for the next guest when exit cleaning is completed.
6. How do I make
a reservation?
You may send us an e-mail
or fax with information of your name, mailing address, phone #, desired date, # of adults and children in the party, and length
of stay. A rental agreement will be sent to you to sign, and to mailed back to us along with your rental and security deposits.
You may also pay by credit card(Processing fees may be applied).
7. When should
I make a reservation?
You should make your reservation
as soon as possible, if you want to enjoy the deep discount rate. Our units are rented on first-come first-serve basis. They
are usually rented months ahead. According to our statistics, most people start their vacation planning in January and made
the reservation no latter then June for their summer vacation lodgings.
8. What floor
is your unit on?
Our condos are on 5th, 8th
at Landmark, and on 6th at Patricia Grand. They have beautiful view at comfortable height.
9. Who can help
us if we have problems with our rooms?
We have
service agreements with local agents for maintenance, cleaning, and emergency services. A phone number will be provided to
you in the instructions for check-in and check-out....